CONTACT US
Contact us today to schedule medical transportation for someone in your care. We proudly serve clients in Charlottesville, throughout the Shenandoah Valley, and across the Commonwealth of Virginia.
Please feel free to contact us using these methods when you have questions about our agency:
Dispatch Phone: 888-PRI-AMB1 (888-774-2621)
Administrative / HR / Billing Inquiries: 844-604-5142
Fax: 540-438-PRI3 (540-438-7743)
Email: info@priambulance.com
Address—General & Billing:
808 Richmond Avenue
Staunton, VA 24401
To learn more about how we protect your health information, view our HIPAA Privacy Policy below.


Billing & Payment
We work with all major insurance providers and are proud to be a participating provider with Medicare, Medicaid, and most private insurance plans in our region. For patients or families paying out of pocket, we offer straightforward and flexible payment arrangements to make the process as simple as possible. We know medical bills can be unexpected, so our billing team is happy to arrange flexible options.
Call (844) 604-5142 (Option 1) between 8:00 am – 5:00 pm, or leave a secure voicemail for a prompt callback.
Make a Payment Online
Priority Patient Transport offers a secure online payment portal for your convenience. Pay your bill quickly and safely from any device, just have your TraumaSoft patient code or ID ready.
Share Your Experience
Your feedback means a lot to us — it helps our team continue providing safe, reliable, and compassionate medical transportation throughout Charlottesville, the Shenandoah Valley, and across Virginia.
If you’ve recently used our services, we’d love to hear from you. Please take a moment to share your experience on Google.
